This full-time position requires a unique set of skills. The Center Manager will be an employee of the non-profit community organization, reporting to the Director of Peer Services, and working closely with a variety of volunteers, peer specialists, and the public, on a daily basis. He/she is responsible for operating at all times consistent with the mission and values of the organization.

Full-time position.  Occasional evenings and weekends to support periodic events and activities. Competitive salary and benefits, including 50% of health insurance premium.

Essential Job Functions:

Administration

·         Promote and maintain a welcoming environment in the recovery center
·         Maintain a log of calls and visitors, ensuring the confidentiality of all information, and appropriate follow-up
·         Collaborate with local communities to share the mission of SSPR and resources available
·         Assure that all required documentation is organized, maintained and secured
·         Enter daily transactions into Quickbooks according to office procedures
·         Input payroll and provide reports to treasurer and finance consultant
·         Support Finance Chair with bookkeeping, billing and recordkeeping as needed
·         Ensure office & equipment operates smoothly (copier, printer, phones, supplies, resource materials, program supplies, lending library)

Project Management

·         Lead standing committees to assure that all deliverables are met according to agreed upon timelines
·         Work with teams to develop goals and objectives and assure that events meet those goals
·         Create detailed Project Plans for every new project/initiative added through the Community Meeting process

Program Management

·         Track data and provide weekly reports to Director of Peer Services with details of program attendance, call and visit logs
·         Create schedule of all SSPR offerings: classes, support groups, speakers etc.
·         Manage all aspects of program execution
·         Serve as lead planner for Monthly Community Meetings –confirm speakers; engage volunteers; create agendas; facilitate meetings; keep meeting minutes, and follow up with participants

PR/Marketing/Development

·         Write press releases, donor letters, agency letters, etc.
·         Arrange for photos at events,  obtain release information, organize digital library for marketing use
·         Develop key social marketing and collateral materials for strategic messaging
·         Use social media frequently
·         Maintain Constant Contact email database – input and data tag all new participants
·         Coordinate official mailings
·         Assist Finance and Development Committee with minutes, events, donor engagement and grants
·         Assure that all cash, credit, pledges and in-kind donations are properly recorded and acknowledged
·         Create a monthly eNewsletter to members
·         Update website regularly
·         Maintain Master Status Report of ongoing volunteer projects, subcommittee work; create summaries for Board and other meetings


Strategic Support/Community and Network Engagement

·         Work with Director of Peer Support Services to develop and maintain a network of community stakeholders (e.g., hospitals, treatment providers, social service organizations, local business community)
·         Collaborate with the statewide Recovery Community Organization, MOAR, and others to advance mutual objectives and our organizational framework in the region
·         Manage grant applications (BCOR, SAMHSA, etc.), data collection, and program evaluation
·         Coordinate project evaluation with 3rd party consultant       

Qualifications

Bachelor's degree with a minimum of 3-5 years of experience in social policy, marketing and communications, public health, operations, or a related field. Experience with program coordination, assessment and data collection, community organizing, and strategic planning. Knowledge of a variety of addiction recovery modalities and ability to articulate multiple pathways of recovery in a community based setting.

Qualities/skills:

·         Excellent written and verbal communication skills
·         Ability to work with diverse populations, demonstrating cultural competency and community awareness.
·         Ability to clearly articulate purpose, goals, and objectives both verbally and in writing
·         Ability to manage multiple priorities and projects simultaneously.
·         Excellent organizational, planning and time management skills.
·         Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel, Quickbooks, Constant Contact, PowerPoint) with the ability to learn new applications
·         Demonstrates professionalism including respect of confidentiality and appropriate boundaries.
·         Maintains valid driver's license and has a willingness to use own dependable vehicle for local travel (reimbursed)

Mental Attention or Visual Demand: Flow of work and character of duties require normal mental and visual attention along with manual coordination in duties much of the time. 

Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand with some sitting; reaching with hands and arms; using hands to finger objects or controls; push and pull with force. The employee occasionally is required to stoop. The employee may occasionally lift and/or move up to or greater than 60 pounds.  Specific vision abilities required by this job include close, distance and/or peripheral vision.

Reporting Relationship: Reports to the Director of Peer Services


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​Job Posting: South Shore Peer Recovery Center Manager
Please email resume as a PDF attachment to:  kfeldstein@southshorepeerrecovery.com